Terms
This is an English translation for convenience. If there is any conflict, the Danish version at digitalafdeling.mondaybrew.dk/vilkaar applies.
Effective from 2 October 2026.
01Parties and scope
These terms apply to the subscription "Your digital department" ("Jeres digitale afdeling") (the subscription) between mondaybrew ApS, CVR 45 21 77 79, Vesterbrogade 74, 4th floor, 1620 Copenhagen V, Denmark (mondaybrew) and the company that buys the subscription (the customer).
The subscription is sold to businesses only. The customer accepts the terms by confirming the order or paying the first invoice. If something else has been agreed in writing, that agreement takes precedence over the terms. The questions and answers on the website explain the terms in more detail, but the terms apply in case of any discrepancy.
02What the subscription covers
The subscription covers defined tasks in the customer’s digital systems, for example website, landing pages, CRM, tracking, integrations, automation, internal tools, AI, bug fixing, and hosting and monitoring of existing solutions.
One task is in progress at a time. The customer decides the order of the waiting tasks. Before a task starts, the parties agree on the task board what will be delivered (the approved plan). The customer tests the task before it goes live.
mondaybrew assesses whether a task falls within the subscription and tells the customer before work starts. Large tasks can be split into smaller tasks.
03What the subscription does not cover
- Entirely new platforms, for example a new website, a new webshop, a switch of CRM or an app. This also applies when the work is split into smaller tasks.
- Ongoing operations and production, including ad management, content and posts for social media, graphics in larger volumes, customer service, support for the customer’s own customers, and bookkeeping. These can be bought separately at an agreed price.
- Third-party costs, including ad spend, licences, subscriptions, hosting, domains and usage of AI and other services. The customer pays them, either directly on its own accounts or by mondaybrew paying them on the customer’s behalf and re-invoicing them to the customer.
- Legal advice, including on personal data, cookies and marketing. mondaybrew can set up solutions, but the customer is responsible for making sure they comply with applicable rules.
- Tasks for companies other than the customer.
Tasks outside the subscription can be offered separately at a fixed price, agreed in writing before the work begins.
04One company per subscription
A subscription covers one company (one company registration number, CVR) and its own systems. The subscription may not be used to solve tasks for the customer’s customers or other third parties, be resold, or be delivered under the customer’s own name. If the customer has several companies or brands, this must be agreed in writing.
05Communication and response time
Tasks are submitted, and all communication about the tasks takes place, on the customer’s task board. Unless otherwise agreed in the specific case, phone, text message, email and other messaging channels are not part of the subscription: enquiries there do not count as submitted tasks, and no response time applies to them. Calls and meetings are arranged on the board. Cancellation and use of the guarantee can always be done by email.
Within one working day (Monday to Friday), mondaybrew confirms that a new task has been received and is being looked at. The confirmation is not a delivery time. Estimates are expected times, not binding deadlines.
The subscription does not include urgent help, an on-call service or a guaranteed response time in the event of outages.
06The customer’s responsibilities
- To give technical access to the systems the tasks require, for example admin access, API keys or access to hosting and SSH. A regular editor user is usually not enough. If the necessary access cannot be given, mondaybrew may decline the task.
- To give the information and approvals the tasks require. If access, information or approvals are missing, mondaybrew may put the task on hold and take the next one.
- To have the legal right to the material the customer sends, and to give mondaybrew access to the systems the customer points to.
- To have backups of its own systems and data before changes go live.
- To test and approve deliveries before they go live, and to pay for the licences and services the solutions use.
07Use of AI
mondaybrew carries out a large part of the work with AI tools, including tools that work directly in the customer’s systems with the access the customer has given. This is a precondition of the subscription, and the customer accepts it by buying the subscription.
When the AI tools work, content from the customer’s systems, for example text, data and files, is processed by the providers of the AI services that mondaybrew uses, under the providers’ own terms. The customer should therefore not give access to information that may not be processed in that way.
mondaybrew reviews the work and is liable for it under section 13 in the same way as if it had been carried out without AI.
08Price and payment
The subscription costs DKK 9,995 per month excl. VAT. It is invoiced in advance for one month at a time, counted from the start date, and must be paid no later than the due date on the invoice.
If an invoice is not paid on time, mondaybrew may pause the work until the payment is received and charge interest and fees under the Danish Interest Act (renteloven). Price changes are notified in writing at least 30 days in advance and apply from the first billing period after the notice.
09Cancellation
Either party can cancel the subscription to the end of the paid month. Cancellation must be made in writing, on the board or by email, before the next billing period begins. mondaybrew keeps working until the end of the paid month. A month that has started is not refunded, except under the guarantee in section 10.
Neither party needs to give a reason for cancelling.
In addition, mondaybrew may at any time and without giving a reason end the subscription with immediate effect. In that case mondaybrew refunds the proportionate part of the paid month that has not been used, and the customer keeps what has been delivered. The customer cannot make any other claims as a result of the termination.
mondaybrew may terminate the subscription with immediate effect and without a refund if the customer materially breaches the terms, for example through non-payment, use for other companies or abusive behaviour.
10Guarantee
If the customer cancels within 14 days of the first payment, mondaybrew refunds 75% of the first month’s price. The customer does not need to give a reason and keeps what has already been delivered. Work stops when the customer has asked for it.
The refund is paid against a credit note no later than 14 days after the request, to the account the payment came from. The guarantee covers only the subscription payment for the first month, not separate tasks, add-ons or third-party outlays.
The guarantee applies only to the first payment and once per company, also if the company later starts a new subscription. This also applies to companies in the same group or with the same owner.
The guarantee requires that the first payment has been received. It lapses if mondaybrew terminates the subscription because of the customer’s material breach.
If the customer’s first task requires a separate quote, and mondaybrew has not yet started work under the subscription, the full first payment is refunded if the customer cancels within the 14 days.
11Corrections
If a delivery does not work as in the approved plan, mondaybrew fixes it at no extra charge in the same task. New requests and changes to the plan are a new task. Errors discovered later can be submitted as a new task as long as the subscription runs.
12Rights and handover
Once the period in which the work was carried out has been paid for, the customer owns what was made specifically for the customer. mondaybrew keeps its general knowledge, methods, templates and tools and may use them in other work. Third-party components follow their own licences.
As far as possible, solutions are built on the customer’s own accounts. If a solution runs on mondaybrew’s infrastructure, it is moved to the customer or exported within 30 days after termination. After that, mondaybrew may shut it down. On termination, the customer receives an export of the task board.
mondaybrew may name the customer as a customer and describe completed tasks in general terms, unless the customer has declined this in writing. Confidential information is never mentioned.
13Liability
mondaybrew is liable under the general rules of Danish law, with the following limitations.
- mondaybrew is not liable for indirect loss, including operating loss, lost revenue or profit, loss of data, spent ad budget or losses incurred by third parties.
- mondaybrew does not guarantee specific results, for example sales, leads, rankings or ad results.
- mondaybrew is not liable for errors, outages or changes at third-party platforms, for example hosting, CRM, payment solutions, ad platforms and AI services.
- Solutions with AI can give inaccurate answers. The customer is responsible for how the answers are used and for checking them where necessary.
- mondaybrew’s total liability is limited to the amount the customer has paid for the subscription in the last 3 months before the damage.
14Confidentiality and personal data
Both parties treat the other party’s confidential information as confidential, also after termination, subject to the reservations that follow from section 7. Access credentials are stored securely, and the customer can withdraw access at any time.
When mondaybrew gets access to personal data in the customer’s systems, mondaybrew is a data processor for the customer. The processing is governed by the data processing agreement, which is part of the terms and is accepted together with them. The customer gives general authorisation for the sub-processors listed in the data processing agreement, including providers of AI services, see section 7.
15Force majeure
Neither party is liable for delay or non-performance caused by circumstances beyond the party’s control, for example outages at third parties, illness, strikes, fire or orders from authorities.
16Changes, governing law and venue
mondaybrew may change the terms with at least 30 days’ written notice. The changes apply from the first billing period after the notice, and the customer can cancel before then.
The terms are governed by Danish law. Disputes are settled by the Copenhagen City Court (Københavns Byret) as the court of first instance.
Questions? Email kc@mondaybrew.dk.